Stowaways or allies? Risks of using AI transcription in meetings

Oscar Montezuma Panez of Niubox, Peru, explains the potential and pitfalls of AI transcription services in your workplace.

While AI transcription services offer unmatched convenience, they also come with serious ethical and legal challenges that could impact your business.

You may have noticed in your recent video conferences that an AI transcription service was present, meticulously capturing every word with digital precision. Perhaps you realised this because it was listed as an attendee in the meeting invitation, or maybe you received an email afterwards with a summary of everything discussed during the session.

But did you know that behind this technological convenience lie ethical and legal challenges that companies must navigate with caution?

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