As identified in the ICO25 strategy for the next three years, the ICO intends to make the following changes to the way it processes FOI requests:

• Agile approach to FOI appeals – move more quickly, recognising that it is important to provide a timely outcome, and respecting that the Tribunal may not always agree with the ICO’s decision.
• Prioritising FOI complaints – not dealing with every FOI complaint or appeal in the same way, but make objective decisions to prioritise the ICO’s work based on open and transparent criteria and public interest.
• Better FOI – the ICO will run a programme of activity to ensure that its work on FOI is as efficient and effective as possible, with more upstream regulation and systemic enforcement to improve frontline services.